Refund Policy
Last updated: September 30, 2026
Patifot subscriptions are sold by Paddle.com, our online reseller and Merchant of Record. Paddle handles every refund under its own refund policy, and we apply that policy exactly as Paddle publishes it. Patifot does not pay refunds directly.
Paddle's refund policy
The refund policy for your purchase is Paddle's refund policy, together with Paddle's buyer terms. In short, Paddle's policy says that transactions are non-refundable except where the law gives you a right to a refund or to withdraw, and that Paddle may approve a refund requested within 14 days of the transaction. Statutory rights, such as the 14-day right of withdrawal in the EU, the EEA, Switzerland and the UK, apply as Paddle's policy describes for your country. Paddle pays approved refunds to the original payment method within 14 days of approval.
How to ask for a refund
Use the support link in your Paddle receipt e-mail, or go to paddle.net and choose "Request refund". You can also write to [email protected] with your Paddle order number, and we will pass your request to Paddle.
Which text applies
This page adds no conditions to Paddle's policy and takes none away. If the wording here differs from Paddle's policy, Paddle's policy applies.
This policy also exists in French, German and Spanish. The English and French versions are equally authoritative. The German and Spanish versions are translations for convenience; if they differ, the English version prevails.