Terms of Service

Last updated: October 17, 2026

Effective from October 17, 2026.

1. Who we are

The Patifot service is provided by PATIFOT, société par actions simplifiée à associé unique (SASU), capital 30 000 €, RCS Paris 983 410 473, SIREN 983 410 473, TVA intracommunautaire FR02983410473, registered office 58 rue de Monceau, CS 48756, 75380 Paris Cedex 08, France ("Patifot", "we"). E-mail: [email protected]. Phone: +33 1 84 16 54 39.

2. The service and who may use it

Patifot is software for professional photo booth operators. It consists of an iPad application that runs the booth (the "App") and a web dashboard where you prepare and follow your events (the "Dashboard"; together, the "Service"). "Operator" or "you" means the business that holds the account. "Event" means an occasion set up in the Dashboard. "Guest" means a person photographed at a booth during an Event or with Standard print.

"Standard print" means the built-in print function described in section 5 that an iPad linked to your account can use without an Event.

The Service is for businesses only. By opening an account or paying for a plan, you confirm that you act for the purposes of your trade, business or profession and not as a consumer.

Patifot sells a software subscription only. We do not sell or ship iPads, printers, cameras, paper or any other equipment.

2.1 Classic and optional AI at Events

“Classic” means an Event photo mode without OpenAI image processing. It is distinct from the standalone Standard print function described in section 5. Classic Event photos remain subject to the Event processing and archive rules.

“AI” means optional image generation or transformation using the Global OpenAI API, as described in section 7A. AI is enabled only by your choice for a particular Event and subject to the applicable access conditions. Guests who decline AI can use Classic.

These business terms do not govern a guest's use of a stationary booth operated by Patifot as controller. Separate booth terms and privacy information apply to that service.

3. Two contracts: buying the subscription and using the Service

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

You buy the subscription from Paddle under the Paddle Buyer Terms. Your use of the Service is a separate contract between you and PATIFOT SASU under these terms. Paddle answers questions about orders, payments and invoices, and Patifot provides technical support for the product. Patifot does not invoice you directly outside Paddle.

4. How an order is placed

You open an operator account by registering on patifot.app and confirming your e-mail address; while online registration is not yet open, Patifot opens accounts on request at [email protected]. In the Dashboard you choose the weekly or monthly plan. Before you pay, the Paddle checkout shows the plan, the price, the VAT and the renewal period, and you can correct your details or go back and change the plan. The order is placed when you confirm the payment in the Paddle checkout. Paddle then sends the order confirmation and keeps the order record and the invoice, which you can find at paddle.net. The contract can be concluded in English or French.

These terms stay available at this permanent address, and you can save or print them at any time. Because the Service is sold only to businesses, you and Patifot agree, as Article 1127-3 of the French Civil Code allows between professionals, that items 1° to 5° of Article 1127-1 and Article 1127-2 of that Code do not apply to your order.

5. Plans, the free trial and Standard print

Plans and prices are published on the pricing page. Each plan includes one booth seat. An iPad occupies a seat from the moment it starts work on an Event until it finishes that Event. A seat becomes free when the iPad finishes the Event and the server confirms it, or when you release the seat in the Dashboard. You can ask us for more seats.

Patifot offers one free trial week per company. A second account of the same company does not get a second free trial. The trial rules published on the pricing page when your trial begins are part of these terms. When a trial ends, nothing is charged and Events stop until you choose a plan; Standard print keeps working.

Standard print is included with every operator account free of charge, whether or not you have a plan. It lets one iPad linked to your account take a photo and print it as one 10 x 15 cm sheet with a white border, with the fixed layout and the fixed Guest notice built into the App. It has no Event, no frame, screensaver or theme of your own, no cloud archive and no photo delivery: photos stay on the iPad and are deleted after printing, at the latest 24 hours after they were taken (7 days at most if a print record is damaged). It works on one iPad per account at a time. You can move it to another iPad in the Dashboard, at most once every 7 days. To print on more iPads at the same time, choose a plan or open a separate account, with its own e-mail address, for each additional iPad.

Before Standard print can start, the account owner enters in the Dashboard the name and a contact of the business responsible for the Guests' photos; the App shows them to Guests. The iPad needs a network connection at least every 72 hours to renew its permission; without it, Standard print stops until the next connection.

Standard print is provided as it is, without a service level commitment. We may change it, limit it or withdraw it with 30 days' notice by e-mail, and immediately where security, abuse or the law requires. We may suspend it for an account that breaks the fair-use rule in section 8.

6. Renewal and cancellation

A subscription renews automatically at the end of each paid week or month until you cancel it. You cancel in the Dashboard. The cancellation takes effect at the end of the period already paid, and the Service stays available until then.

If Paddle cannot collect a renewal payment, you cannot publish new Events until the payment goes through, and an Event that is already running is not interrupted. If Paddle still cannot collect the payment after its retries, your subscription ends and Events stop; Standard print keeps working.

Paddle is our Merchant of Record and handles every refund under Paddle's refund policy, which we apply as Paddle publishes it. See our refund policy.

7. Guest photos and data protection

For Guest photos and related Guest data processed through the Service at an Event, you are the data controller and Patifot processes the data on your behalf. The data processing agreement, version 2026-10-17, is part of these terms and governs that processing, including during a free trial. Retention periods and recipients are also described in the Privacy Policy.

You are responsible for ensuring that, in every country or region where you use the Service, you own or have all permissions needed to use the photos taken at your Events and the frames and other assets you upload, and to authorize Patifot to host, process, transform and deliver them. You grant us that license solely to provide the Service.

For photos taken with Standard print, you are the sole data controller. Those photos stay on your iPad; Patifot does not receive, store or process them, and the DPA does not apply to them. The App shows Guests a fixed notice with the name and contact you entered. By using Standard print you adopt that notice as your own information to Guests under Article 13 of the GDPR and confirm that you process the photos on the basis of your legitimate interest in providing the photo the Guest asks for. If you need another lawful basis, another text or another language, use an Event under a plan, where you write your own organiser text.

7A. Optional AI processing at Events

If you enable AI for an Event and record the required instruction in the Dashboard, Patifot uses OpenAI Ireland Ltd. as a subprocessor under the standard OpenAI DPA. The photo selected for AI and the style instructions are processed to create the requested image. An OpenAI text model may rewrite the style instructions using the text and moderation reason; the photo is not sent to that text model.

Before AI processing, each Guest is shown a mandatory information window with “I agree” and “I do not agree” choices and access to the full information. “I do not agree” leads to Classic, without sending the photo to OpenAI. You cannot disable this window. Everyone visible in an AI photo must be at least 15 years old and must have given the required consent. You, as the Operator and controller, are responsible for ensuring these conditions for everyone photographed, including adults. In the window, the Guest confirms for everyone visible in the photo that they all agree and are all at least 15 years old. The age condition relies on this declaration; the Service does not check identity documents or automatically determine age. Otherwise, Classic must be used.

The information window reads:

If you choose "I agree", your photo and the selected style are sent to OpenAI to create an AI-generated image. OpenAI may process them outside the EU, including in the United States, and keep them for up to 30 days for abuse monitoring and technical caching, longer only where required by law or for safety. Deleting the photo at Patifot does not automatically delete OpenAI's copy. By choosing "I agree", you confirm that everyone in the photo agrees and is at least 15 years old. If anyone does not agree or is under 15, choose "I do not agree": no photo is sent to OpenAI and you can take a classic photo without AI. You can withdraw your consent at any time through the operator below or [email protected]; a photo already sent or printed cannot be recalled.

AI processing relies on Guest consent under Article 6(1)(a) of the GDPR. Your acceptance of these terms and your event instruction do not constitute consent on behalf of Guests.

AI result files carry a machine-readable marking showing that they are AI-generated (IPTC DigitalSourceType "compositeWithTrainedAlgorithmicMedia"). Printed AI results show a small "AI" icon in a corner by default. If the Operator turns the icon off for an Event, the Operator, as deployer, is responsible for any disclosure required by Article 50 of Regulation (EU) 2024/1689.

The Global OpenAI service does not include EU data residency or Zero Data Retention. OpenAI may process and retain content outside the EU/EEA, including in the United States. The storage country of a particular photo is not established. International transfers and OpenAI's separate retention arrangements, including standard abuse-monitoring logs for up to 30 days with legal and safety exceptions and CSAM review without a published maximum period, are described in section 8 of the DPA. API content is not used for model training by default, and Patifot does not opt in. Deletion by Patifot does not automatically delete OpenAI's copies.

Content licence

It does not replace a Guest's data protection rights or permission required for advertising or publication.

8. Your obligations

You agree to:

• use the Service only for lawful events and follow the laws that apply to you, including data protection law and venue rules;
• decide and document the lawful basis for each Guest-data purpose, provide the information required in your jurisdiction, obtain the required permissions, and keep the Patifot notice and Start action visible at the booth;
• when enabling AI, record the event instruction required by the DPA, keep the mandatory Guest AI information window available, ensure that everyone visible in the photo is at least 15 years old, and obtain the required consent from each person, including adults; in the window, the Guest confirms for everyone in the photo that they all agree and are all at least 15 years old;
• provide Classic when AI is declined or the age or consent conditions are not met, without sending that photo to OpenAI.
• keep the name and contact shown to Guests accurate and monitored, and set the iPad language so that the notice appears in a language your Guests understand, in France in French;
• act within 7 days on the technical alerts the App shows in the service menu;
• not resell or sublicense the Service or make it available to others, except by running booths for your own clients;
• not reverse engineer the App, probe the Service for vulnerabilities without our written agreement, or use it to build a competing product;
• use Standard print for your own booths only: do not open accounts automatically or in bulk, do not create accounts for other businesses to bypass the one-iPad limit, and do not resell Standard print.

9. Intellectual property

The Service, including the App and the Dashboard, belongs to Patifot or its licensors. While your account exists and, for Events, while your subscription or trial is active, we grant you a limited, non-exclusive and non-transferable right to use the Service for your business. If you send us feedback, we may use it freely.

10. Availability and support

Before an Event, the iPad needs a network connection to download the Event and its permission to run it. Once it has both, Classic capture and printing can work without a network connection until that permission ends after the Event day.

AI requires a working network connection and access to the relevant online services. AI generation can fail or change a person's appearance and other image details. A Classic fallback after an AI request has been sent does not undo the transfer to OpenAI.

The online parts of the Service may sometimes be unavailable, and we do not offer a service level agreement. Patifot provides technical support by e-mail at [email protected].

11. Liability

To the extent the law allows, our total liability for all claims arising from the Service in any 12-month period is limited to the amounts you paid for the Service during that period, including amounts paid through Paddle. We are not liable for indirect losses such as lost profits or harm to reputation. Nothing in these terms limits liability that French law does not allow us to limit, including liability for gross negligence, wilful misconduct, death or personal injury. For Standard print and any other part of the Service provided free of charge, our liability is limited to the cases French law does not allow us to exclude.

12. Suspension and termination

You can stop using the Service at any time by cancelling your subscription, as described in section 6. We may suspend or close your account if you seriously breach these terms and do not remedy the breach within 15 days of our notice. We may act immediately in case of unlawful use, non-payment or security abuse. When the account is closed, we delete your data as described in the Privacy Policy.

We delete an account that has not been used for 24 months: no sign-in, no linked iPad contacting the Service, no Event and no active plan or trial. We warn the owner by e-mail 30 days and 7 days before; signing in keeps the account. We also delete a registration that is not confirmed within 7 days.

13. Changes to these terms

We may update these terms. We give at least 30 days' notice by e-mail before a material change takes effect. If you do not accept the change, you can cancel before it applies. Refunds follow the refund policy.

14. Governing law and courts

These terms are governed by French law. Before going to court, write to us so that we can try to settle the dispute amicably.

In every other case, the competent court is determined by the ordinary rules of law.

15. Language

These terms exist in English and in French. The contract is concluded in the language you choose, English or French, and both versions are equally authoritative. The German and Spanish versions are translations for convenience; if they differ, the English version prevails.

16. Contact

Questions about these terms: [email protected], +33 1 84 16 54 39, or by post to PATIFOT, 58 rue de Monceau, CS 48756, 75380 Paris Cedex 08, France.